The Punctual Plumber. If there is any delay, it’s you we pay! The Plumbing and Rooter Company LLC dba Benjamin Franklin Plumbing Southeast is a 24/7 plumbing company and have been servicing the Columbus, GA/Auburn, AL area since 2000. Ben Franklin Plumbing is a plumbing franchise and an accredited member of the Better Business Bureau. We carry all local and state required licenses and insurances so our customers can feel confident that all repairs and installations will be completed up to building code and standards. Our technicians also continue their field education with “State of the Art” diagnostic equipment each week making them very competent in what they do. Furthermore, all of our employees have endured a local and federal background check as well as random drug screenings for the sole purpose of making our customers feel safe with whoever arrives at their home. We at Ben Franklin warranty all our work. Our job is not done until our customers are 100% satisfied.